Overview
ROSEN COLLEGE OF HOSPITALITY MANAGEMENT
Graduate Certificate in Hospitality Management
UNIVERSITY OF CENTRAL FLORIDA
ORLANDO, FL, USA
Application Deadlines
Fall Cohort | March 1st
Spring Cohort | September 1st |
A World of Possibilities Awaits You
Envision the excitement of furthering your professional education at a leading university in the United States while working and living at the Walt Disney World® Resort near Orlando, FL.
The University of Central Florida's Rosen College of Hospitality Management offers an intensive six-month graduate certificate program in hospitality management for international students who have earned bachelor's degrees in the fields of Hospitality or Business. Program participants will earn 12 graduate credit hours: 9 from course work and 3 from successfully completing an internship with the Walt Disney World® Resort. The successful completion of all 12 credit hours will result in students being awarded a Graduate Certificate in Hospitality Management.
Further Your Academic Experience
Select the program of study that best suits your career goals! While at UCF's Rosen College of Hospitality Management, participants will enroll in 3 graduate classes taken in individual 8 week sessions over 6 months. Each cohort/group will offer a unique set of electives. Please click the curriculum tab to view upcoming cohorts.
Gain International Work Experience
The graduate certificate internship is designated for international students and, as a result, students who are U.S. citizens are not eligible for this specific program. Program participants are placed in entry-level positions at one of four theme parks, two water parks, hotels or other locations that are part of the Walt Disney World Resort. Students work 30-37.5 hours per week* when classes are in session and are paid a competitive hourly wage. Students' work hours may increase when classes are not in session. Internships earn 3 graduate credit hours.
* Hours may increase during peak periods.
UNIVERSITY OF CENTRAL FLORIDA
ROSEN COLLEGE OF HOSPITALITY MANAGEMENT
9907 UNIVERSAL BOULEVARD
ORLANDO, FL 32819-8701 USA
http://www.hospitality.ucf.edu
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Curriculum
PROGRAM DESCRIPTION
The Graduate Certificate in Hospitality Management enables students to build on their strengths and interests, broadens their knowledge of the industry; sharpens their management skills; and incorporates their professional and extracurricular experiences through a series of required and elective courses as well as an internship experience.
CURRICULUM
The Graduate Certificate in Hospitality Management program consists of 12 credit hours. Two courses, or 6 credit hours, are required core courses with one being an Internship/Work Experience course. The second two courses, or 6 credit hours, are elective courses which will be chosen by the Rosen Program Director and announced prior to each cohort's application period.
The certificate program has two intakes annually, spring and fall, and each is six months in duration. The spring cohort/group runs from mid-January to mid-July, and the fall cohort/group runs from mid-July to mid-January.
All courses are taught entirely in English. The Test of English as a Foreign Language (TOEFL) measures the ability of non-native speakers of English to use and understand English as it is spoken, written and heard in the university setting. If you are from a country where English is not the official language, you must receive a minimum TOEFL score of 83 (iBT), 220 (Computer), or 560 (Paper) to be considered for the program.
Internet access and a notebook computer are required for class work outside of the class meeting times. Notebook computers will be available for purchase from the Rosen College at orientation if needed.
PROGRAM OF STUDY
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Required Courses:
HFT 6245. Managing Hospitality and Guest Services Organizations
3(3,0). Analysis of the unique problems of managing organizations in hospitality and guest services industry.
HFT 6946. Internship (See description below under the Internship heading)
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Electives:
Fall 2012 Cohort
HFT 6566. Destination Marketing and Management
HFT 6710. International Tourism Management
Spring 2012 Cohort
HFT 6528. Convention and Conference Sales and Services
HFT 6797. Event Administration
Listing of Certificate Program Electives and Course Descriptions
HFT 6251. Management of Lodging and Resort Operations
3(3,0). Presentation and analysis of the unique management techniques applicable in the diverse segments of the lodging industry.
HFT 6296. Hospitality/Tourism Strategic Issues
3(3,0). Capstone experience with strategic decision-making principles in hospitality/tourism. Application of skills, knowledge and understanding of areas of concern for formulating and implementing operational strategies.
FSS 6365. Management of Corporate Food Service Operations
3(3,0). The examination of techniques and mechanisms employed in the management of food service operations. Comparisons, case studies, and selected topics focus on private and public operations.
HFT 6477. Financial Analysis of Hospitality Enterprises
3(3,0). Specialized accounting and finance tools of analysis as related to the hospitality industry. Application of budgeting and pricing models, break-even analysis and internal control.
HFT 6528. Convention and Conference Sales and Services
3(3,0). A process-oriented approach to selling to the convention/conference market and servicing their events. Analyzes the differences between and among venues and markets. Offered in the Spring 2012 Cohort!
HFT 6533. Hospitality/Tourism Industry Brand Management
3(3,0). This elective course will introduce graduate students to critical topics, both theoretical and applied, that demonstrate why brands are important to consumers of hospitality and tourism services and, consequently, for the successful management of hospitality and tourism corporations. Offered in the Fall 2011 Cohort!
HFT 6566. Destination Marketing and Management
3(3,0). Examines strategies for creating integrated destination marketing and management systems; concepts and strategies for destination competitiveness and sustainability; trends/challenges influencing destination marketing and management. Offered in the Fall 2012 Cohort!
HFT 6596. Strategic Marketing in Hospitality and Tourism
3(3,0). An examination of the role of marketing strategy within the overall strategic planning process of hospitality/tourism organizations. Topics such as marketing environments, competition analysis, consumer behavior, product/service mix, differentiation, segmentation, target marketing, positioning, relationship marketing, and strategic alliances are studied and analyzed. Offered in the Fall 2011 Cohort!
HFT 6710. International Tourism Management
3(3,0). A review and critical analysis of the issues and techniques of international tourism management with specific attention to the economic, sociocultural, and environmental impacts. Offered in the Fall 2012 Cohort!
HFT 6797. Event Administration
3(3,0). Examination of event management, focusing on sports and entertainment. Covers promotion, budgeting, marketing, crowd control, production, legal issues, customer service, ticketing and concessions. Offered in the Spring 2012 Cohort! |
INTERNSHIP
Internship at the Walt Disney World Resort
The internship through the Disney International Programs provides hospitality focused, real-world experience for participants to apply classroom theories while working with a world-renowned company and building their C.V. There are a variety of roles offered to Disney International Programs Cast Members, and each provides a unique and diverse learning experience. All program participants will have the opportunity to develop their communication and problem-solving skills, and also work on their confidence and self-reliance.
Program participants are placed in entry-level positions at one of four theme parks, two water parks, uniquely themed hotels or other locations that are part of the
Walt Disney World Resort. Students work 30-37.5 hours per week* when classes are in session and are paid a competitive hourly wage. Students' work hours may increase when classes are not in session.
* Hours may increase during peak periods.
Disney International Programs Accommodations
Participants live in company-sponsored, fully-furnished, one-, two-, three- and four-bedroom apartments near the
Walt Disney World® Resort. A bus system provides students with transportation to work, classes, shopping and social activities. Security is provided.
An accommodation charge covers the housing fee, utilities, high-speed internet, local phone service and transportation. This charge is deducted from participants' weekly paychecks.
To find a complete listing of current housing rates and other fees, visit
http://disneyinternationalprograms.com/j1/living_intro.html
Schedule
Spring 2012 Cohort Schedule
| January 15, 2012 |
Arrival and Checking in Walt Disney World |
| January 16 -17, 2012 |
Orientation Walt Disney World & Rosen |
| January 27 – March 16, 2012 |
Class 1 |
| March 16 – May 18, 2012 |
Class 2 |
| May 18 – June 29, 2012 |
Class 3 |
| July 12, 2012 |
Graduation |
| July 13, 2012 |
Departure Date |
Fall 2012 Cohort Schedule
| July 17, 2012 |
Arrival and Checking in Walt Disney World |
| July 18 -19, 2012 |
Orientation Walt Disney World & Rosen |
| August 3 – September 21, 2012 |
Class 1 |
| September 21 – November 9, 2012 |
Class 2 |
| November 9 – January 11, 2013 |
Class 3 |
| January 17, 2013 |
Graduation |
| January 18, 2013 |
Departure Date |
Admission Requirements and Payment Information
Admission Standards
To apply for this program, prospective students must
submit a UCF graduate application online.
Application Deadlines
Fall Cohort | March 1st
Spring Cohort | September 1st |
Applicants must also provide the following items for consideration:
- Evidence of a bachelor’s degree in Hospitality or Business (please click on the below link for the required documents for the institution and country in which you received your bachelor's degree) http://www.students.graduate.ucf.edu/CountryRequirements/index.cfm?CountrySelect=0&SelectCountry=Select+Country\
- For applicants from countries where English is not the official language, or for an applicant whose bachelor’s degree is not from an accredited U.S. institution, receive a minimum TOEFL score of 83 (iBT), 220 (Computer), or 560 (Paper) on the Test of English as a foreign Language (TOEFL) is required.
Download the UCF Graduate Certificate in Hospitality Management Application Walk Through
Admissions Assistance:
For information please contact the Graduate Program Director, at the Rosen College of Hospitality Management @ (407) 903-8000 or email – rosengradcert@ucf.edu. Visit the college on-line at http://hospitality.ucf.edu/ or for application information, visit the University of Central Florida’s Office of Graduate Studies website at http://www.graduate.ucf.edu/
Payment Information
View payment information here.
Minimum Health Insurance Requirements for Students with F and J Non-Immigrant Status
All international students on an F-1 or J-1 visa and their accompanying dependents are required to have health (medical) insurance coverage for their entire duration of studies. Students must carefully select a health insurance plan that meets all the State of Florida Board of Governors regulations. Please note that students are not able to register or continue to be enrolled for classes without proof of valid health insurance. View the Minimum Health Insurance Requirements.
Required ISC Immigration Documents
For international students applying to UCF, the admission process has two components.
First, you need to apply online to the university and submit your academic application materials to the graduate admissions office. Next you will need to provide the International Services Center (ISC) with several immigration documents and forms required for the processing of the I-20. You may submit these documents simultaneously with your admission application or scan them and email them to iscadmissions@ucf.edu or mail them directly to the address provided below for the International Services Center. The I-20 form is required by U.S. embassies around the world for the issuance of your F-1 student visa.
F-1 applicants, please review the document checklist below for the items you must submit to ISC:
Both undergraduate and graduate applicants must submit the following required documents to the International Services Center. These documents are for international F-1 visa student admission ONLY.
All Immigration documents for the Fall 2012 program are due to ISC by
May 1, 2012.
Mailing address for required immigration-related documents:
University of Central Florida
International Services Center
Barbara Ying Center
P.O. Box 160130
Orlando, FL 32816-0130
United States of America
Checking Your Admission Application Status
Make sure you check the status of your academic and international admission application online through myUCF at
https://my.ucf.edu/. If you have questions about your academic admission, contact the
College of Graduate Studies. If you have questions about your international admission, contact the International Services Center. An additional review of your application will be conducted by
Walt Disney World Resort prior to your final program acceptance.
Contact Us
Graduate Certificate Program in Hospitality Management
Dr. Paul Rompf
Program Director
University of Central Florida
Rosen College of Hospitality Management
9907 Universal Blvd
Orlando, FL 32819
(407) 903-8027
paul.rompf@ucf.edu
For a graduate application:
UCF Office of Graduate Admissions
(407) 823-2766
http://www.graduate.ucf.edu
graduate@ucf.edu
Information for International Applicants to the university:
International Services Center
Barbara Ying Center, MMC 101
(407) 823-2337
http://www.intl.ucf.edu
iscadmissions@ucf.edu
For tuition payment questions:
UCF Division of Continuing Education
12565 Research Pkwy, Ste 390
Orlando, FL 32826
(407) 882-0260
http://www.ce.ucf.edu
dcereg@ucf.edu
For questions regarding the internship experience or living accommodations at Walt Disney World® Resort:
www.disneyinternationalprograms.com
Payment
Please select the class section below and click on "Make Payment" to enroll in the class.
Payment Deadline is for Fall 2012 Cohort. Once you have registered and payment has been received, a confirmation letter will be sent to the email provided on your registration.
9907 Universal Blvd
Orlando, FL 32819
(407) 903-8000
Make Payment
This is for Fall 2012 Cohort starting July 17, 2012. Payment Deadline is June 15, 2012.
Course Online Access Login
Click here to go to the online access login screen.
We are currently working on a schedule for this course. Please fill out the form below to to get more information and/or schedule updates.