Outlook 2010 - Level 3

This live, instructor-led Series course builds on the skills and concepts taught in Outlook 2010: Intermediate. Students will learn how to stay current with colleagues via the Outlook Social Connector. They will learn advanced techniques for managing managing and maintaining their mailboxes. Students will create and work with notes and Journal entries, share Outlook calendars and contacts, create customized e-mail templates, and use mail merge to send personalized messages to groups of contacts.

Delivery method: Instructor led, group-paced, classroom-delivery learning model with structured hands-on activities.

Course Content:

Unit 1: Collaboration
Topic A: Connecting with colleagues via Outlook Social Connectors
Topic B: Staying informed with RSS

Unit 2: Mailbox management
Topic A: Managing your mailbox
Topic B: Archiving your mail

Unit 3: The Notes and Journal folders
Topic A: Recording information with notes
Topic B: Tracking activities with the Journal

Unit 4: Calendars and contacts
Topic A: Managing your calendar
Topic B: Managing contacts

Unit 5: Mail merges and templates
Topic A: Performing mail merges
Topic B: Working with templates