Refund Policy and Cancellation Fee
When dropping a course, cancellation/refund requests must be made in writing to the Continuing Education business office
no later than five business days prior to beginning of the course.
The request must include the company FEID number or attendee's social security number.
An administrative fee of 25% of total registration fees will be deducted, with a minimum administrative fee of $25.00
(whichever is greater). The effective drop/transfer date is the business day CE receives your request by mail, fax, email,
or in-person. No drops/transfers may be completed via telephone. Nonattendance does not constitute a drop.
A substitute may attend the program in your place. If you do not attend the program and do not submit a refund request,
the University will retain all fees. UCF Division of Continuing Education reserves the right to cancel any class if it
does not meet minimum enrollment 3 business days prior to beginning of class. If a class needs to be cancelled,
we will make every attempt to notify the student by email or phone call based on information provided to our office.
If you want to check on a course you can call 407.882.0260 between 8:00 AM - 5:00 PM for confirmation. For online courses without a start date, no refunds are available once you have accessed the course.