Administrative Assistant Fundamentals
Rapid growth in the health, legal services, data processing, management, public relations, and other industries have created many new job opportunities for administrative assistants. This course will help you discover and master the essentials of managerial and staff support, information and records management, communications technology, travel and meeting coordination, space planning, and office ergonomics. You will become an indispensable member of your team by identifying opportunities and implementing solutions to turn your office into a high productivity machine.
This course and its follow up (Administrative Assistant Applications) may help you prepare for the internationally-recognized Certified Administrative Professional® (CAP®) exam offered by the International Association of Administrative Professionals® (IAAP®).
Note: This course is not affiliated with, nor has it been endorsed by, the International Association of Administrative Professionals® (IAAP®).
What you will learn
- Essentials of managerial and staff support.
- Information and records management.
- Communications technology.
- Travel and meeting coordination.
- Space planning and office ergonomics.
How you will benefit
- Become an indispensable member of your team when you put your newfound knowledge and skills into practice.
- Increase your job opportunities and earnings potential.
- Continue your education with our Administrative Assistant Applications course to prepare for the Certified Administrative Professional (CAP) exam.
- This course can be taken on either a PC or Mac.
- PC: Windows 8 or later.
- Mac: macOS 10.6 or later.
- Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
- Adobe Acrobat Reader.
- Software must be installed and fully operational before the course begins.
- Email capabilities and access to a personal email account.
There are no prerequisites to take this course.
Instructional Material Requirements:
The instructional materials required for this course are included in enrollment and will be available online.
Becky Swaim has taught since 2000, focusing on Administrative Assistant Fundamentals, Administrative Assistant Applications, and Individual Excellence. She holds a Bachelor of Arts in Speech Communication from California State University, Long Beach. Her experience includes managing large staff in medical billing and collections and as a program manager to various medical practices.
Tony Swaim has helped many clients, colleagues, and students reach their professional and personal goals. He has been an online instructor since 1998 and has taught at colleges and universities across the United States since 1981. His focus areas are project management, Six Sigma, and supply chain management. Tony manages a successful consulting firm, and his industry experience includes 20 years of supply chain management. He earned a Doctorate in Business Administration from Kennesaw State University and holds professional certifications in six disciplines, including the Project Management Professional (PMP)® certification from the Project Management Institute (PMI)® and Certified Six Sigma Black Belt (CSSBB)® from the American Society for Quality (ASQ)®.
In partnership with Ed2Go, UCF Continuing Education proudly offers a wide range of online courses where students can interact and learn with their peers while connecting with expert instructors who will answer their questions and provide valuable, timely feedback. Students who complete the Ed2Go courses will receive a certificate of completion from UCF Continuing Education. Courses begin each month and lessons are released every Wednesday and Friday for six weeks. Monthly course start dates can be found by clicking on the register online button below. There is no set time for you to be online to the complete the lessons so you have the flexibility to access the course material at times that work best for you. Each lesson include quizzes, assignments, discussion areas, supplementary links, and more to help you master your chosen topic. Are you interested in registering for our convenient and affordable course? Click the button below to be redirected to our Ed2Go partner webpage, select your start date, and complete your registration today!