Support

Meet with CE Staff.

In order to register for courses online, you must have an account with UCF Continuing Education. Creating an account also gives you online access to view your registration history, change your address and more.

You can go to our Sign up page to create a new account.

Note: you must have an email address to set up an account with us. The email address cannot be assigned to another user in our system. If the email address is assigned to another user, you will be notified and given the opportunity to enter a new email address.

Select one of the Lookup Courses links (in the left navigation bar) to see the list of courses we currently offer.

To register for a course:

  1. Look Up Course - look up the course you want to enroll in on our Course Listing page.

  2. Add to Cart - click the Enroll Yourself button to start the registration process.

  3. Logon - log on to the system. Note: if you're already logged on, this step will be skipped.

  4. Select Course Options - select the course fee options (i.e. select registration fee, add optional fees), and enter additional information requested, if any (i.e. t-shirt size, etc.).

  5. Add More Courses - if you are enrolling in other courses, click the Enroll in Another Course button and repeat steps 1, 2, and 4. Otherwise, continue to step 6.

  6. Proceed to Checkout - once you have added all the desired courses to your Enrollment Cart, click the Proceed to Checkout button to continue the registration process.

  7. Make Payment - edit your personal information if necessary then click the Payment Service button to continue on to our Payment Service to make your payment.

  8. Registration Confirmed - when you are finished with the payment process, the Transaction Completed page is displayed notifying you that you are enrolled in the course(s). A confirmation email with the registration specifics is also sent to your email address. At this time, you can safely log off the system.

Your organization's accepted payment methods go here.

Your organization's cancellation policy goes here.

You cannot cancel a registration online. To cancel a registration, you must contact:

407-882-0260
ceprograms@ucf.edu *

*Please include your full name and address, registration details for the course you want to cancel (i.e. course code, title, and dates) and a day time phone number where we can contact you.

You can send a request for your password to be sent to your email address on our Lookup Password page.

To see a list of courses in which you are enrolled, visit the Registration History page then click the appropriate button:

  • Upcoming Courses - view a list of your upcoming courses with dates and location
  • Completed Courses - view a list of completed courses with the hours and grades earned

The University of Central Florida supports the right of students to file grievances, lodge complaints, and make appeals in a safe environment free of fear, retaliation, or other adverse consequence. The University has a number of offices and committees that are responsible for implementing the institution's established procedures for addressing written academic and non-academic student complaints.

In most cases, the recommended strategy for complaints of any nature is to ask the concerned individual to first contact the person or office most directly connected to the issue, unless there are compelling reasons not to do so (University contact information can be found at https://www.ucf.edu/directories/). If the concerned individual does not want to contact a faculty or staff member directly, he or she begins with the next highest level of authority, which typically is the department chair or director. If the problem or complaint is unresolved or the individual is not satisfied with the resolution, he or she may file a written grievance or appeal in most cases. Specific procedures included are in specific sections of the Catalog and The Golden Rule (http://goldenrule.sdes.ucf.edu)

UCF Division of Continuing Education students who have an academic complaint should contact the UCF Division of Continuing Education Coordinator for their program at 407-882-0260.

UCF Division of Continuing Education students who have a complaint of discrimination, harassment, sexual violence, or misconduct should contact the Equal Opportunity and Affirmative Action Office at 407-823-1336 or the Office of Student Rights and Responsibilities at 407-823-4683.

UCF Division of Continuing Education students who have a non-academic complaint should:

  1. Contact Customer Service for the UCF Division of Continuing Education at 407-882-0260 or ce@ucf.edu located at 3280 Progress Drive, Suite 700, Orlando, FL 32826.

  2. State the nature of the complaint (oral or written) and suggest outcomes for resolution when appropriate. Complaints will be acknowledged within 3 days of receipt and the student will be given an estimated timeline for resolution.

The complaint will remain confidential and every attempt will be made to provide a fair, timely, and acceptable solution for all involved parties. Resolutions will be timely (based on the complexity of the situation) and will focus on improvements to service provisions. Reasons for the decision will be shared in writing with the student. No student shall suffer negative consequences for filing a complaint.

For complaints related to the services provided by a partnership organization, students should contact UCF Division of Continuing Education Customer Service at 407-882-0260 for an appropriate referral.

In addition to these channels, the Ombuds Office is an informal, impartial, independent, and confidential resource for all members of the University community. It is not an office of notice of wrongdoing and cannot participate in any formal grievance or appeal process. The Office provides assistance and advice regarding concerns related to the University. These services are available to every member of the University community: students, staff, faculty, and others. Any type of concern may be brought to the attention of this office: academic, financial, housing, consumer, work-related, or personal. (http://www.ombuds.ucf.edu/)