Certified Medical Administrative Assistant with Medical Billing and Coding (Vouchers Included)   

Administrative healthcare workers are in high demand. Whether you are just starting your career or transitioning into a different field, there has never been a better time to become a Certified Medical Administrative Assistant or work in medical billing and coding.

Requirements:

Hardware Requirements:

• This course can be taken on either a PC, Mac, or Chromebook.

Software Requirements:

• PC: Windows 10 or later.
• Mac: macOS 10.6 or later.
• Browser: The latest version of Google Chrome or Mozilla Firefox is preferred. Microsoft Edge and Safari are also compatible.
• Microsoft Word Online
• Adobe Acrobat Reader
• Software must be installed and fully operational before the course begins.

Other:

• Email capabilities and access to a personal email account.

Instructional Material Requirements:

The instructional materials required for this course are included in enrollment.

The following digital textbook for the Medical Terminology course is accessed via links in the course lessons:

• Comprehensive Medical Terminology for Health Professions, 1st Edition (eBook)

The following textbooks will be shipped to you approximately 7-10 business days after enrollment in Certified Medical Administrative Assistant:

• Medical Assisting: Administrative & Clinical Competencies, by Michelle Blesi
• Workbook to Accompany Medical Assisting: Administrative & Clinical Competencies, by Michelle Blesi

The following digital textbooks for this course are accessed via links in the Medical Billing and Coding course lessons:

• Understanding Health Insurance: A Guide to Billing and Reimbursement (eBook)
• Accompanying Workbook: Understanding Health Insurance: A Guide to Billing and Reimbursement (eBook)

The following textbooks will be shipped to you approximately 7-10 business days after enrollment in Medical Billing and Coding:

• ICD-10-CM Expert for Physicians
• CPT Professional
• HCPCS Level II Professional

Choice of study guide/voucher package upon course completion:

• Certified Professional Coder, CPC (AAPC): AAPC Membership, CPC Online Review Course, CPC Study Guide Bundle, Practice Exam Bundle, Practicode CPC-A Practicum, CPC Exam Voucher (2 exam attempts) and Codify Student (free upgrade to Codify Basic)
• Certified Coding Associate, CCA (AHIMA): AHIMA Student Membership, CCA Study Guide, and CCA Exam Voucher
• Certified Billing and Coding Specialist, CBCS (NHA): CBCS Study Guide, CBCS Practice Test, and CBCS Exam Voucher

Please note: You will receive a digital book if the physical book is on backorder.

*The course includes the current year of coding books, and you will be responsible for purchasing your updated coding books from year to year.

Did you know that according to the U.S. Bureau of Labor Statistics (BLS), the job market for medical assistants will grow at an accelerated rate of 15% through 2033? Obtaining your medical administrative assistant certification is the first step towards entering this growing field! Medical billers and coders are also in high demand—making this course's medical billing and coding program bundle a powerful tool in achieving your career goals.

In this online Certified Medical Administrative Assistant with Medical Billing and Coding course, you will learn what is required to succeed, including the foundations of medical assisting, professional behavior, legal and ethical issues, effective communication, and managing patient interactions.

The medical billing and coding program curriculum offers valuable training in legal, ethical, and regulatory concepts central to this field, including HIPAA compliance, official coding guidelines, and third-party payer requirements. You will understand all phases of the revenue cycle—from patient registration to reimbursement and collections. You will learn medical terminology as you study word parts and the structures and functions of the human body.

Upon completing the course, you will be prepared for the Certified Medical Administrative Assistant (CMAA) certification exam offered by the National Healthcareer Association (NHA) and receive a voucher that covers the exam fee. You will also receive a voucher for one of the following medical billing and coding certification exams:

• Certified Professional Coder (CPC) exam offered by the American Academy of Professional Coders (AAPC)
• Certified Coding Associate (CCA) exam offered by the American Health Information Management Association (AHIMA)
• Certified Billing and Coding Specialist (CBCS) exam offered by the National Healthcareer Association (NHA)

Certification exams offered by AAPC and NHA are only available online to candidates located in the U.S. AHIMA only offers in-person exams in both the U.S. and Globally.

Funding Disclaimer: For Workforce Innovation and Opportunity Act (WIOA) funded students, please consult with your funding source representative before taking advantage of this course's test-out feature. Different funding programs may have specific requirements and/or restrictions. If you attempt the test-out feature(s) in the Medical Terminology course without getting approval, your funding benefits may be jeopardized.

1. Medical Terminology
1. Getting Started
2. How to Take This Course
3. Test-Out Exam 1: Lessons 1–Midterm Exam
4. Introduction to Medical Terminology and the Human Body in Health and Disease
5. The Musculoskeletal System
6. The Cardiovascular System
7. The Lymphatic and Immune Systems
8. The Respiratory System
9. The Digestive System
10. The Urinary System
11. Midterm
12. Test-Out Exam 2: Lessons 8–Final Exam
13. The Nervous System
14. Special Senses: The Eyes and Ears
15. The Integumentary System
16. The Endocrine System
17. Mental Health
18. Male and Female Reproductive Systems
19. Diagnostic Procedures, Nuclear Medicine, and Complementary Medicine
20. Final Exam
2. Certified Medical Administrative Assistant
   1. Medical Assisting Foundations
   2. Professional Behavior
   3. Legal and Ethical Issues
   4. The Art of Communicating
   5. Telecommunications, Telephone Professionalism, and Telephone Techniques
   6. Written Communications
   7. Medical Office Environment
   8. Patient Scheduling
   9. Managing Medical Records
   10. Introduction to Health Insurance
   11. Medical Coding: An Overview
   12. Patient Accounts
   13. Insurance Claims, Patient Billing, and Collections
   14. Daily Financial Practices
   15. Managing the Office
   16. Pharmacology
   17. Certification
   18. Preparing for Your Career
3. Medical Billing and Coding
1. Introduction to Medical Billing and Coding
   1. Career Opportunities
   2. Personal and Technical Qualifications
   3. Employment Settings
   4. Telecommunications
   5. Professional Certifications
2. Introduction to Health Insurance
   1. Health Insurance Terminology
   2. Commercial and Government Payers
   3. Healthcare Documentation
   4. Electronic Health Record
3. Managed Healthcare
   1. Types of Reimbursement
   2. Managed Care Providers
   3. Managed Care Models
   4. Consumer-Directed Health Plans
4. Revenue Cycle Management
   1. Phases of Revenue Cycle Management
   2. Encounter Form, Chargemaster
   3. Insurance Claim Cycle
   4. New Patient Registration
   5. Collection Practices
5. Legal Aspects of Health Insurance and Reimbursement
   1. Laws Affecting Healthcare
   2. Protected Health Information
   3. Health Insurance Portability and Accountability Act (HIPAA)
   4. Fraud and Abuse in Medical Billing and Coding
   5. Release of Information
6. VI. ICD-10-CM Coding
   1. Overview of ICD-10-CM
   2. Key Features
   3. Organization of the Codebook
   4. Index to Diseases and Injuries
   5. Tabular List of Diseases and Injuries
   6. Coding Conventions
   7. Official Guidelines
7. CPT Coding
   1. Overview of Healthcare Common Procedure Coding System (HCPCS)
   2. Category I, Category II, and Category III Codes
   3. Organization of the Codebook
   4. Main CPT Sections
   5. Evaluation and Management
   6. Anesthesia
   7. Surgery
   8. Radiology
   9. Pathology and Laboratory
   10. Medicine
   11. Code Modifiers
8. HCPCS Level II Coding
   1. Overview of HCPCS Level II
   2. Organization of the Codebook
   3. Durable Medical Equipment
9. ICD-10-PCS Coding
   1. Overview of ICD-10-PCS
   2. Code Structure
   3. Definitions
   4. Index
   5. Code Tables
   6. Coding Steps
10. Pharmacology for Coders
    1. Pharmacodynamics and Pharmacokinetics
    2. Routes of Administration
    3. Drug Classifications
    4. Prescription Drugs and Over-the-Counter Drugs
    5. Controlled Substances
    6. Medication Lists and the Electronic Health Record
    7. MIDTERM
11. Clinical Documentation Improvement (CDI)
    1. Deficiencies in Documentation
    2. Medical Necessity
    3. Auditing
    4. Coding From Patient Documentation
12. Coding with Your Codify Encoder
13. Insurance Claims
    1. National Uniform Claim Committee
    2. CMS-1500 Claim Form
    3. Patient and Insured Information
    4. Physician or Supplier Information
    5. UB-04 Claim Form
14. Commercial Insurance
    1. Individual/Group Health Insurance, Automobile, Disability, Liability, Workers' Compensation
    2. Completing Commercial Health Insurance Claims
15. Blue Cross Blue Shield
    1. History of BCBS
    2. Types of BCBS Plans
    3. Participating/Nonparticipating Providers
    4. BCBS Billing and Payment Guidelines
16. Medicare
    1. Medicare Eligibility
    2. Medicare Part A, B, C, and D
    3. National Coverage Determinations/Local Coverage Determinations
    4. Participating/Nonparticipating Providers
    5. Physician Fee Schedule
    6. Medicare Billing and Payment Guidelines/NCCI
17. Medicaid, CHIP, TRICARE, Workers' Compensation
    1. Medicaid
    2. Children's Health Insurance Program (CHIP)
    3. TRICARE
    4. Workers' Compensation
18. Certification
    1. Selecting the Right Certification
    2. Study Strategies for the Certification Exam
    3. Prior to the Exam
    4. Morning of the Exam
    5. During the Exam
19. How to Find a Job in Medical Billing and Coding
    1. Formulating Your Career Goals
    2. What Employers Want
    3. Showcasing Your Skills
    4. Resume Tips
    5. Cover Letter Tips
    6. Interview Questions
20. Land the Job
21. Mock Exam
22. Final Exam
23. ICD-11 Preview

What you will learn

• Review key terminology and discuss the fundamentals of medical billing and coding, including structures and functions of the human body, office skills, financial practices, and administrative processes
• Understand disorders and medical procedures common to each body system
• Learn legal, ethical, and regulatory concepts central to the field, including HIPAA compliance and third-party guidelines for filing insurance claims
• Cover the main coding manuals: ICD-10-CM, ICD-10-PCS, CPT, and HCPCS Level II
• Gain hands on exposure to an encoder application: Codify (AAPC)
• Master the various administrative job duties of a medical assistant, including scheduling, insurance processing, record-keeping, and patient communication and financial practices
• Maintain and update patient and practice-specific information, scheduling appointments, coordinating operational reports, and proficiently operate office software and equipment

How you will benefit

• Get hands-on, practical experience in medical billing and coding to jumpstart your career
• Receive access to the study materials that align with the exam option you choose
• You will also be able to choose a voucher for the following medical billing and coding certifications: Certified Professional Coder (CPC) exam, Certified Coding Associate (CCA) exam, or the Certified Billing and Coding Specialist (CBCS) exam
• Prepare for the Certified Medical Administrative Assistant (CMAA) national certification exam offered by the National Healthcareer Association (NHA)

Stacey O'Brien

Stacey O'Brien has more than 10 years of experience in medical coding and reimbursement. Ms. O'Brien has been a risk adjustment coder for a Medicare advantage plan, audited medical records for a consulting firm, and currently supervises the coding and electronic claims submission process for a group medical practice. She has a bachelor's degree from the University of Pittsburgh and a CPC coding certification from the AAPC.

Carline Dalgleish

Carline Dalgleish has worked in medical office administration for over 30 years. She holds a bachelor's degree in Business Information Systems, a master's degree in Leadership, and a post-baccalaureate certificate in Health Information Management. She is a Registered Health Information Administrator and an AHIMA Approved ICD-10-CM/PCS Trainer. Dalgleish is the author of an ICD-10 coding system and also owns her own consulting firm, AnnGrant Educational Services.

Nancy Smith

Nancy Smith has over 30 years of experience in the healthcare industry. Her clinical experience includes working as a medical assistant for a network of rural health clinics, and as a medical coder, insurance claims specialist, and medical records auditor. She worked as a medical office manager for ten years, where she recruited and trained all medical assistants. Nancy holds a bachelor's degree in vocational education and has developed and taught medical assistant programs.

LaTisha Cottingham

LaTisha Cottingham has over 20 years of experience in the healthcare industry. She has six years of teaching experience in the field of medical billing and coding and Medical Assisting. Currently she is employed as an HIM Analyst for a Long-Term Care establishment that is based out of Alabama. Previously she was employed as the lead instructor for the Allied Health Department for a local career institute. LaTisha's field of expertise is in the area of physician-based inpatient coding and Emergency Department coding. The certifications that she holds are as follows: a Registered Health Information Technician (RHIT), a Certified Professional Coder (CPC), and a Certified Clinical Medical Assistant (CCMA). In preparation for ICD-10-CM, LaTisha received her ICD-10-CM/PCS Trainer Certification from American Health Information Association (AHIMA), where she is currently a member. LaTisha is also a member of the American Academy of Professional Coders (AAPC) and the National Healthcare Association (NHA) where she is a test proctor.

Lydia S. Stewart

Lydia S. Stewart, RN, BSN, currently serves as the Revenue Cycle Manager at a large regional medical center. Lydia has been a Registered Nurse for 23 years, 15 of those years specializing in Critical Care Nursing and supervision. She is responsible for Medical Audits, Charge Capture, and governmental compliance audits and reviews. Lydia is a member of the Louisiana Medical Auditor Association and Healthcare Financial Management Association (HFMA).

Bunny Reeves

Bunny Reeves is the senior ambulatory surgery coder at the Maimonides Medical Center in Brooklyn, New York. She trains student coders at Maimonides Medical Center and previously trained and supervised entry-level coders at Staten Island's St. Vincent Medical Center. Reeves is a Certified Coding Specialist, accredited by the American Health Information Management Association (AHIMA).

Hilary Khouri

Hilary Khouri has ten years of experience in the medical field. After college, she began her medical career working in the front office of a group practice handling daily administrative tasks. Her medical experience also includes working at a healthcare consulting firm, where she reviewed electronic health records for completeness and educated providers on documentation improvement in addition to performing risk adjustment coding. She holds a bachelor's in fashion merchandising from Indiana University of Pennsylvania and is a Certified Billing and Coding Specialist (CBCS) through the University of Alabama.

April Adams

April Adams, M.S., RHIA, CDIP, CPC-I, CPB, CPMA, has worked in the healthcare field since 2011, transitioning from a high school biology and chemistry teacher to a specialist in medical coding and auditing. She focuses on HCC, clinical documentation improvement (CDI), and DRGs and has taught health information management (HIM) courses, including medical terminology, law and ethics, coding, and revenue cycle management since 2018.

April possesses a master's in health information management with a specialization in data analytics.. She also serves on the board of the Dallas-Fort Worth Health Information Management Association and holds multiple industry certifications.

Medical Terminology Instructors

Our medical terminology course section is taught by multiple experienced instructors. See here for a full list of these instructors.