Household Manager with Executive Housekeeper   

Many large estates rely on household managers to oversee the home and other staff. Training to become a household manager with a specialty in executive housekeeping will prepare you for career advancement in the private service industry.

Requirements:

Hardware Requirements:

• This course can be taken on either a PC or Mac.

Software Requirements:

• PC: Windows 8 or later.
• Mac: macOS 12 or later.
• Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
• Adobe Acrobat Reader.
• Any word processing application.
• Software must be installed and fully operational before the course begins.

Other:

• Email capabilities and access to a personal email account.

Instructional Material Requirements:

"The Professional Housekeeper" by Marta Perrone. All materials for this course are provided online.

Recommended Supplementary Materials:

• The Original Guide to Private Service Management – Mary Louise Starkey
• Martha Stewart – Housekeeping

Many busy families with large estates seek out highly-skilled employees to manage their household. These duties fall on the household manager, who oversees the home and household systems like budgeting, security, and staff supervision. Training as a specialized household manager is ideal for advancing your career in the private service industry.

This course bundle will train you to work as a household manager with a specialty in housekeeping. Upon completing these complimentary courses, you will be able to run a household, supervise other household staff, and properly train and organize a team of housekeepers.

Household Manager

1. Introduction
   1. Nature and Scope of Household Management
2. Household Management Skills & Experience
   1. Administrative Skills
   2. Technical Skills
3. Staff Management
   1. Hiring Household Staff
   2. HR Duties for the Family Office
   3. Managing Household Staff
4. Housekeeping Management
   1. Household Maintenance
   2. Cleaning Products & Tools
5. Event Management
   1. Event Planning
6. Property Management
   1. Home Systems & Appliances
   2. Property Maintenance Schedules
7. Vendor Management
   1. Vendor Selection & Bids
   2. Negotiating Contracts
8. Security Management
   1. Household Security & Emergency Procedures

Executive Housekeeping

1. Introduction
   1. Nature of Becoming an Executive Housekeeper
2. Housekeeping Maintenance
   1. Professional Cleaning – Rooms
   2. Professional Cleaning – Objects, Areas & Surfaces
3. Laundry
   1. Laundry & Linens
   2. Dry Cleaning
   3. Closet Management
4. Cleaning Products & Tools
   1. Essentials for Cleaning
5. Organization
   1. Fundamentals
6. Schedules
   1. Creating Housekeeping Schedules
7. Entertaining
   1. Tableware
   2. Table Setting & Service
   3. Event Planning Support
8. Staff Management
   1. Executive Housekeeper Staff Managing Skills

What you will learn

• The role of a Household Manager and Executive Housekeeper
• Administrative, Communication, & Technical Skills
• HR in the Home Office and Staff Management
• Event Planning from A-Z
• Vendor Management
• Home Systems and Property Management
• Housekeeping Maintenance
• How to create a Security & Emergency Plan
• Detailed level of housekeeping training
• Advanced organizational skills
• Advanced skills for entertaining guests
• Household maintenance schedules

How you will benefit

• Obtain a certificate of training
• Acquire the necessary skills to work as a household manager
• Gain new employment opportunities and higher potential earnings by improving your skillset
• Improve necessary skills to work at the highest level of housekeeping necessary to be considered a head or executive housekeeper
• Opportunity to increase wages associated with this higher skillset
• Better prepared for a career in private service and gain higher confidence levels when interviewing for positions in this field by illustrating a broader skillset

Marta Perrone

Marta Perrone is a graduate of UCLA with a B.A. in Spanish and Linguistics and has over 30 years of experience in the Private Service Industry. She owned and managed a domestic placement agency for 20 of those years while spending the last 10 conducting training seminars, creating training materials and providing personalized in-home manuals and training.

Marta Perrone es una graduada de UCLA con un Bachillerato en Artes en Español y Lingüística y tiene más de 30 años de experiencia en la Industria de Servicios Privados. Ella fue propietaria y administradora de una agencia de colocación doméstica durante 20 de esos años mientras pasaba los últimos 10 conduciendo seminarios de capacitación, creando materiales de capacitación y proporcionando manuales y capacitación personalizados en el hogar.

Thea Roberts

Thea Roberts is an instructor with a background in business administration. Previously, she was a finance officer and employment advisor. She also held a position in the Washington State Ombudsman Program. Roberts holds a Bachelor of Commerce and a Master of Arts.