Certified Supply Chain Professional + Freight Broker/Agent Training   

Train to become a Certified Supply Chain Professional (CSCP) in this comprehensive course bundle as you cover all facets of supply chain management and prepare for the CSCP exam. You will also prepare to enter the freight/logistics industry and learn how to start your own freight broker business or become a freight agent.

Requirements:

Hardware Requirements:

• This course can be taken on either a PC or Mac.

Software Requirements:

• PC: Windows 8 or later.
• Mac: macOS 12 or later.
• Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
• Microsoft Excel (not included in enrollment)
• Adobe Acrobat Reader.
• Software must be installed and fully operational before the course begins.

Other:

• Email capabilities and access to a personal email account.

Instructional Material Requirements:

The instructional materials required for this program are included in enrollment. The textbook will be shipped to you approximately 7-10 business days after enrollment in the Supply Chain portion of the program:

• Principles of Supply Chain Management: A Balanced Approach, by Joel D. Wisner, Keah-Choon Tan, and G. Keong Leong

Please note: You will receive a digital book if the physical book is on backorder.

Our all-inclusive online Certified Supply Chain Professional + Freight Broker/Agent Training course will provide a complete view of supply chain management and freight broker training. In addition, you will be prepared for the Certified Supply Chain Professional (CSCP) exam and learn the skills needed to be a successful freight broker or agent.

In this supply chain management certification course, you will learn how to translate the connection between planning, sourcing, manufacturing, and delivering into an integrated supply chain. By completion of your supply chain course, you will have a firm understanding of mitigation strategies, operationalize risk management practices and implement cost reduction measures. This combination of skills will drive the efficiency of your supply chain and give you a competitive edge in the market, including helping you obtain your supply chain management certification (CSCP) exam through the Association for Supply Chain Management (ASCM).

The Certified Supply Chain Professional + Freight Broker/Agent Training provides you with the comprehensive training needed to gain valuable knowledge for building a successful freight brokerage or freight brokerage agency. This freight broker training course is designed to educate the student about the foundational aspects of brokering shipments. From learning the laws and terminology, setting up your business, learning about valuable tools and software, contracts and forms, how to find shippers and do ratings, and much more, it will provide you with the knowledge, insight, and direction to help you stand out in this growing industry.

By completion of this freight broker and supply chain training, you will understand the steps of setting up carrier and shipper packets and contracts, marketing and advertising avenues, rate quotes, how to interact with shippers and carriers to keep lines of communication open, and valuable negotiation skills.

Job Opportunity and Resources for Freight Broker/Agent Training

Brooke Transportation Training Solutions hosts a Broker/Agent Resources Day event, which includes a virtual option held one Friday a month, exclusively for course graduates. During this virtual option, all Freight Broker/Agent course graduates have the opportunity to join in on this Resource Day to hear participating brokers give presentations regarding agent opportunities with their company. Graduates are provided with additional valuable resources that can significantly benefit them in their freight brokerage/agency operations. Brooke Transportation is the only training provider currently offering this excellent resource.

1. Certified Supply Chain Professional (CSCP)
   1. Introduction to Supply Chain Management
      1. The Origins of Supply Chain
      2. Supply Chain Management Accounting and Finance
      3. Supply Chain Strategy
      4. Supply Chain Planning and Execution
      5. Business Strategy
   2. Purchasing Management
      1. Management Roles
      2. Purchasing, Procurement
      3. Supplier Negotiation
      4. Outsourcing
      5. Purchasing Decisions
   3. Creating and Managing Supplier Relationships
      1. Supplier Relationship Management
      2. Supplier Relationship Development
      3. Establishing Criteria
      4. Distributors
      5. Supplier Contracts
   4. Ethical and Sustainable Sourcing
      1. Sourcing
      2. Sustainability
      3. Benchmarks
      4. Social and Environmental Impacts of Sourcing
      5. Customer Impacts of Ethical and Sustainable Sourcing
   5. Demand Forecasting
      1. Demand Forecasting Concepts and Techniques
      2. The Importance of Forecasting
      3. Demand Planning
      4. Forecasting Methods
      5. Forecasting Models
   6. Purchasing Management
      1. Project Management
      2. Creating and Managing Supplier Relationships
      3. Resource Planning Systems
   7. Inventory Management
      1. Inventory Management
      2. Financial Statements
      3. Inventory and the Flow of Materials
      4. Inventory Tracking Methods
   8. Midterm
   9. Process Management – Lean and Six Sigma
      1. Lean Thinking
      2. Kanban Systems
      3. Quality Management and Quality Control
      4. Six Sigma
      5. Statistical Tools
   10. Domestic U.S. and Global Logistics
       1. Transportation Fundamentals
       2. Internal Supply Chain Management
       3. International Import Export Standards
       4. Modes of Transportation
       5. Corporate Social Responsibility
   11. Customer Relationship Management
       1. Customer Relationship Management
       2. Customer Value
       3. Designing a Successful CRM Program
       4. The Supply Chain Role in Customer Satisfaction
       5. Predicting Customer Behaviors
   12. Global Location Decisions
       1. Global Location Decisions
       2. Direct Shipment Strategies
       3. Intermediate Storage Point Strategies
       4. Distribution Channels
   13. Service Response Logistics
       1. Service Industries
       2. Supply Chain Services and Management
       3. Methods to Improve Service Productivity
       4. Service Location and Layout Strategies
   14. Supply Chain Process Integration
       1. Integration Model
       2. Network Optimization
       3. Overcoming Obstacles
       4. New Product Integration
   15. Performance Measurements
       1. Compliance
       2. Supply Chain Metrics
       3. Measure, Analyze and Improve the Supply Chain
       4. Risks
       5. Balanced Scorecard and SCOR Model
   16. Your Career Roadmap (optional)
       1. Your Skills and Talents
       2. Your Resume
       3. The Cover Letter
       4. Using Email and Social Media
       5. Networking
       6. Acing the Interview
       7. Negotiating Your Salary
       8. After You Land the Job
   17. Final Exam
2. Freight Broker/Agent Training
   1. The Basics of Freight Brokering
   2. Setting Up Your Business
   3. Setting Goals for Your Business
   4. Setting Up Your Shipper Packet and Your Carrier Packet
   5. Operations and Using Operations Software
   6. Types of Freight and Exploring Niche Markets
   7. Transportation Law
   8. Broker-Carrier Contracts
   9. Broker-Shipper Contracts
   10. Insurance for Carriers and Brokers
   11. Recordkeeping, Accounting, and Financial Management
   12. Determining Your Rate Quotes
   13. Carrier Relations and Solutions for Success
   14. Sales and Profitability
   15. Advanced Marketing
   16. Develop Your Negotiation Skills

What you will learn

• Supply chain management and operations
• Purchasing and supplier management
• Ethical and sustainable sourcing
• Inventory and demand forecasting
• Resource planning systems
• Process management and Six Sigma in the supply chain
• Customer relationship management and globalization
• The basics of freight brokering, and qualifications needed for freight brokers and freight broker agents
• Transportation law, insurance, and agreements and contracts fundamentals
• How to set up and run your business, including recordkeeping, determining quotes, and negotiation and marketing techniques

How you will benefit

• Knowledge to pass the CSCP certification test, including coverage of topics like improving hiring potential, potential increase in salary, increased professional value, and marketability
• Increase in supply chain management skills and knowledge
• Learn to increase in customer satisfaction
• Expanded view of the supply chain industry
• Insight into the freight broker industry to determine which avenue fits you best and guidance to obtain the highest ratios for success
• Graduates will be able to participate in a weekly job opportunity event called Resource Day

Wayne Durr

Wayne Durr is a global supply chain manager with over 30 years of supply chain experience with the US Army, the US Government, Fortune 500 companies and startups. In his tenure as supply chain professional, he has held the titles strategic buyer, senior demand forecaster and ISO 9001 auditor, amongst others. Wayne has Doctorate in Business Administration (DBA) (ABD), an MBA in supply chain and operations and Six Sigma Master Black Belt.

Tony Swaim

Tony Swaim has helped many clients, colleagues, and students reach their professional and personal goals. He has been an online instructor since 1998 and has taught at colleges and universities across the United States since 1981. His focus areas are project management, Six Sigma, and supply chain management. Tony manages a successful consulting firm, and his industry experience includes 20 years of supply chain management. He earned a Doctorate in Business Administration from Kennesaw State University and holds professional certifications in six disciplines, including the Project Management Professional (PMP)® certification from the Project Management Institute (PMI)® and Certified Six Sigma Black Belt (CSSBB)® from the American Society for Quality (ASQ)®.

Jan Roach

Jan Roach entered the transportation field and became a partner in a freight brokerage operation in 1995. For over 10 years, she ran a brokerage/freight agency, overseeing sales, marketing, accounting and claims, and day-to-day operations. Roach holds a Bachelor of Science from Baylor University and has provided training for the freight industry since 2001.

Jeff Roach

Jeff Roach has been in the transportation and freight brokerage industry since 1986. He founded operating his own freight brokerage in 1995, after working as the vice president of national accounts for a major truckload carrier with an air freight division. He grew his brokerage into a multimillion-dollar business and began developing freight broker courses in 2001. Roach is a graduate of Abilene Christian University, holding a Bachelor of Science.