Emotional Intelligence


Emotional intelligence (EI) is a powerful component of effective leadership.  It is often referred to as "common sense that isn’t so common”, a person’s ability to relate to people and get along in the world.  Situationally it is the skill to recognize and positively manage emotions in yourself, others, and among groups.

Research has shown that EI is a far better predictor of success than IQ (Intelligence Quotient).  What’s more, EI can be learned, developed and leveraged for greater personal and organizational success.  EI is what impactful leaders use to make pivotal decisions, plan projects and initiatives, solve problems, interact with clients, set performance expectations, communicate feedback, and interact with colleagues of all levels.

Led by Thomas Horvath, MBA, this workshop will give you exposure and practice using EI to successfully navigate various situations and settings, through a combination of instruction, personal-reflection and group activities, case study, and interactive classroom discussion.

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Who Should Attend:

  • Mid-level and senior-level managers and directors
  • Leaders transitioning into new roles
  • Anyone with desire to learn the significance of emotional intelligence in work relationships and the effect of emotions on leadership and management

Benefits of Attending

  • Use EI to boost staff morale, motivation and performance
  • Increase resilience to change, the unexpected, and difficult people and situations
  • Read others and see beyond what others want you to see
  • Personal EI Profile: Debrief the results and develop an action plan to enhance your EI
  • Learn tips and tactics to improve emotional intelligence - in yourself and among groups
  • Earn 0.8 CEU's

Program Content

  • Attendee expectations and learning goals
  • Emotional Intelligence (EI) – Is it really all that important?
    • Introduction and overview of EI and IQ
    • The business case for EI
  • Self-Awareness: Understanding Yourself and How Others Perceive You
  • Self-Management: Identifying and Controlling Your Moods and Emotions
  • Social Awareness: Reading Situations and Others
  • Relationship Management: Leading Through Genuine Influence and Motivating Others
  • EI in Your Real World
  • Group Exercises/Case Study
  • Summary, Q & A and “Back at the Office” Action Plan

This workshop starts at 8:30 am and concludes by 5:00 pm. Please check back later for a detailed agenda. 

Instructor Biography


Tom Horvath’s professional career has taken him from the mailroom to the boardroom with roles ranging from Customer Service Rep to Chief Operating Officer.  Regardless of the job titles or role, Tom’s passion for “inspiring excellence” is steadfast – in fact, it is his personal life purpose.

His career illustrates practical expertise in strategy formulation, leadership consulting, executive coaching, performance management, process improvement, training design & delivery, and project management.  These skills and capabilities were developed at such blue-chip companies as Prudential, Standard Register, Merrill Lynch, Bank of America and CNL. In addition, Tom has led a variety of consulting engagements around the globe with all sizes of companies and non-profit organizations. 

Tom received his Masters of Business Administration from the University of North Florida and his Bachelors of Science in Business Administration from Bloomsburg University.  He has extensive experience as an adjunct instructor with Cornell University, Penn State University, the Crummer School of Business - Rollins College, the University of Alabama, the University of Central Florida and the University of Porto – Portugal.  Tom shares the integration of theory with practical application to the world in which we operate. 


I have attended numerous seminars throughout my professional career and Tom is by far one of the best instructors! His technique is very unique and he is able to deliver the content without boring his audience. He makes the classroom a comfortable and enjoyable place to learn.