What makes an effective manager? They know what employees need to work effectively, stay productive and contribute to a thrilled customer experience and a harmonious workplace. How to accomplish these goals is the challenging part! It takes teamwork, communication, performance management and conflict negotiation. Sometimes, all at the same time!
The skills you’ll learn and practice are essential for creating value and can be applied in any setting - government agencies, universities, not-for-profits, corporations, small businesses, and startups. Being a manager will make you a high-impact professional sought after by employers, colleagues, and customers.
Led by Lauryn De George, EdD, MBA, this workshop gives you exposure and practice applying core management skills to successfully navigate various situations and settings, through a combination of instruction, personal-reflection and group activities, case study, and interactive classroom discussion. Get ready to learn!
BENEFITS OF ATTENDING
- Recognize the importance of communication in the manager’s role and understand how communication can be used to mitigate conflict.
- Identify interpersonal management styles and describe their impact on individual and team behavior.
- Understand group behavior in organizations, including teamwork, communication, performance management and conflict and negotiations.
- Manage individuals for high performance by developing your understanding of individual and interpersonal behavior.
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Earn 0.8 CEU's
WHO SHOULD ATTEND? Anyone in a management or leadership role in any industry will benefit from this program. It is especially suitable for:
PROGRAM CONTENT
- Introduction to management
- Communicating effectively
- Building and growing high-performing teams
- Resolving conflicts productively
- Managing for superior performance
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Wrap up and Q&A session
Logistics
This workshop will be delivered in a full-day in-person session from 8:30 am to 5:00 pm
We will pay for your parking but you will need to scan the code the morning of the class and input your vehicle information which includes your license number